Email Delivery Route
It can be helpful to know exactly where email is coming from. To see the path of an email from its server to your mail server, you will need to trace its address. This can give you information about mail problems and whether or not they are problems with your mail server.
Log in to your webmail account (http://www.your_domain.com/webmail). Enter your full email address in the user field (your_name@your_domain.com) and your email password in the password field.
1. Click on "Email Delivery Route".
2. Click on Trace An Email Address.
3. Enter the email address you wish to trace in the blank field and click Show Route.
4. If successful, an image will appear showing the mail servers involved in the email's path to your mail server.
