BoxTrapper
This allows you to activate email verification for those not on your white list. This means that any mail address that is not placed on your white list will be required to send back a verification email to ensure that they are not a spammer. This function can be quite useful in preventing automatic mailings that you do not wish to receive from reaching your inbox.
Log in to your webmail account (http://www.your_domain.com/webmail). Enter your full email address in the user field (your_name@your_domain.com) and your email password in the password field.
1. Click on "BoxTrapper".
Enabling the BoxTrapper
Configuring the BoxTrapper
Editing your BoxTrapper lists
Editing your confirmation messages
Reviewing your BoxTrapper logs
Reviewing your BoxTrapper queue
Enabling BoxTrapper
The cPanel BoxTrapper allows you to activate email verification for those not on your white list. This means that any mail address that is not placed on your white list will be required to send back a verification mail to ensure that they are not a spammer. This function can be quite useful in preventing automatic mailings that you do not wish to receive from reaching your inbox.
1. To access the Mail Menu, click on the icon above the word Mail on the main screen of your cPanel interface.
2. Click on BoxTrapper Spam Trap.
3. To enter the BoxTrapper menu, click on the word Manage.
4. Click on the button labeled Enable to enable the BoxTrapper.
Troubleshooting
The BoxTrapper will prevent all mail from entering your inbox except from addresses on your white list, or addresses that have responded to your verification message. Make sure that any automatic mailing you wish to receive have their from address on your white list as they will not be able to respond to your verification mail.
Configuring BoxTrapper
The cPanel BoxTrapper configuration allows you to set what email addresses are associated with the BoxTrapper and also how long logs and queue messages are kept for those accounts.
1. To access the Mail Menu, click on the icon above the word Mail on the main screen of your cPanel interface.
2. Click on BoxTrapper Spam Trap.
3. To enter the BoxTrapper menu, click on the word Manage.
5. Change the settings to what you need:
Editing your BoxTrapper lists
Your black/white/ignore lists allow you to permit, deny, and ignore email messages from certain accounts. A black list allows you to prevent an account from sending email messages to your accounts that are protected by the BoxTrapper. A white list allows email to be delivered from certain accounts without verification. An ignore list allows you to deny email messages from an account without sending a response back.
Steps
1. To access the Mail Menu, click on the icon above the word Mail on the main screen of your cPanel interface.
2. Click on BoxTrapper Spam Trap.
3. To enter the BoxTrapper menu, click on the word Manage.
4. Click on Edit White/Black/Ignore List to edit your lists.
5. Click on the name of the list you wish to edit to edit that list.
6. Place the email addresses or subjects that you wish to allow/prevent/ignore in the field, one on each line.
7. Change the name of the file in the field next to Save as: if necessary.
8. Click on Save to save your changes to the list.
Troubleshooting
Make sure you place only one email address or subject on each line of the list. Follow the format shown in the examples when adding entries to the field.
Editing your confirmation messages
This function allows you to change the different messages that users will receive when sending messages to an account with the BoxTrapper enabled.
Steps
1. To access the Mail Menu, click on the icon above the word Mail on the main screen of your cPanel interface.
2. Click on BoxTrapper Spam Trap.
3. To enter the BoxTrapper menu, click on the word Manage.
4. Click on Edit Confirmation Messages to enter the BoxTrapper Messages Menu.
5. Click on Edit next to a messages name to edit the message (click on Reset to Default to change that message back to its default message).
6. Change the text inside the field to change the contents of the message you have chosen to edit.
7. Change the name of the file which will contain the message if necessary.
8. Click on Save to save your changes to the confirmation message.
verify
This message is sent to addresses that are not on your white list and whose mail addresses require verification.
blacklist
This message is sent to addresses on your blacklist.
returnverify
This confirmation message sends an email to the sender's email address stating that you have approved their email address for sending email to your email account. You can modify the message to your specific needs.
Reviewing your BoxTrapper logs
Boxtrapper logs give an overview of all messages sent to your email accounts for each day. These logs will be kept for as long as you have set in the BoxTrapper settings.
Steps
1. To access the Mail Menu, click on the icon above the word Mail on the main screen of your cPanel interface.
2. Click on BoxTrapper Spam Trap.
3. To enter the BoxTrapper menu, click on the word Manage.
4. Click on Review Log
5. Click on middle log date to view it
6. Click on another date to navigate forward or backward in your logs
Troubleshooting
You can only view logs for as many days backward as you have set to keep them.
Reviewing your BoxTrapper queue
The BoxTrapper queue will show all messages that are awaiting confirmation.
Steps
1. To access the Mail Menu, click on the icon above the word Mail on the main screen of your cPanel interface.
2. Click on BoxTrapper Spam Trap.
3. To enter the BoxTrapper menu, click on the word Manage.
4. Click on Review Queue
5. The BoxTrapper queue for today will be shown.
6. Click on another date to navigate forward or backward in your queue.
Troubleshooting
You can only access the queue for as many days backward as you have set to keep it.
